Scarab is a highly configurable issue tracking tool that can be used for all types of projects: technical and non-technical alike. Because all parameters in the system are configurable, this tool meets the needs of the project as well as the individual user. Each implementation can be configured directly to the workflow processes of the project through the definition of issue types and attributes. The user interface is designed to be accessible and constant: once you become familiar with the look and feel you will find new processes quick to master.
Scarab provides a robust set of tools for issue management:
Issue entry:The issue entry process is designed to help users create meaningful issues and avoid duplication. Attributes are used to describe issues and to check the issue database for similar entries. If any duplicates are found, the user has the opportunity to review potential duplicates, add comments to like issues or modify their issue before committing it to the database.
- Templates for issue entry:Frequently entered issue criteria can be saved in templates for speedy entry. Files can be attached to an issue, and are tracked directly with their issue. Users can add and edit comments to issues as needed. Users can access and review the complete issue history while viewing an issue.
- Issue query:Accessing issues in the database is simple using the query feature. Users can easily find, access and modify issues individually or in groups. The advanced query feature allows the user to create detailed issue searches, specifying values for multiple attributes and limiting their search to specific date or issue number ranges. The Custom Query feature allows the user to search by text string-the user can specify a set of information to compare against issues in the database. Frequently used queries can be saved and easily run.
- Reports: The robust reports interface allows the user to create and save reports. Reports provide customizable and meaningful metrics.
- Email notifications: As important events occur, email is generated and sent to all parties associated with the event. Alert emails contain links to views of the event.
While Scarab is designed to be an easy to use, intuitive application, should you need additional assistance this help system has been provided. In the help system you will find definitions of Scarab terminology and navigation aid as well as hints for using the application.